• Understand the current landscape of global outsourcing: from IT outsourcing to business process and knowledge process outsourcing
• Examine key drivers: cost considerations vs. the race for global talent
• Identify the key considerations in crafting outsourcing/offshoring agreements
• Understand outsourcing governance tools currently available on the market
• Learn how to align your corporate outsourcing portfolio with the overall business strategy
• Discover how to manage global teams and facilitate knowledge transfer in outsourcing/offshoring relationships
• Examine the latest trends and developments in outsourcing/offshoring services
