With the offshoring of services, we have entered the next phase. Even though most savings remains the main reason for offshoring, talent is coming to the fore as a new factor that will determine whether a country is an origin or destination.

Industrialized economies need talent to remain competitive. With the challenge of globalization, searching externally for this talent has become essential. The author examines the challenges posed by the new generation of offshoring.

While some countries are already immersed in the new generation of offshoring, Spain seems to be lagging behind. The main culprits seem to be uncertainty about the profitability of this type of project and a lack of experience.

Offshoring poses huge challenges to intermediate countries such as Spain.  Should they become a point of departure or a destination for offshoring? The director of the ORN study in Spain suggests that perhaps the best bet is  somewhere in the middle.

This newsletter is based on the results of the first study about the offshoring of white collar jobs in Spain, published by the Anselmo Rubiralta Center for Globalization and Strategy

Academic Editor: Pedro Videla • Invited Editor: Joan Enric Ricart • Collaborator: Pablo Agnese and Miquel de la Rosa • Coordinadors: Marina Utgés and Gemma Golobardes