This invitation is personal and non transferable. Fee: 500 € To confirm your assistance you must apply online. Deadline of registration: April 21, 2008
Further Information
Marta Wilberger mwilberger@iese.edu IESE Business School Tel: (+34) 93 253 4200 Fax: (+34) 93 253 4343
9:00–9:30 Welcome and Introductions — Peter Weill 9:30–11:00 Business Agility and the Operating Model —Peter Weill A firm’s operating model guides the development of IT and business process capabilities to ensure that IT supports management’s vision for business agility. An operating model is: the desired level of business process integration and business process standardization for delivering goods and services to customers. Firms can choose from among four operating models (diversification, unification, coordination, and replication) to guide choices for IT investment and business process design. In this session we define business agility and discuss how the characteristics of each model position a firm for business agility.
11:00–11:30 Break
11:30–13:00 Strategic Management of IT Risk —George Westerman Top performing companies manage IT risks as they manage financial risks—to achieve competitive benefits. In this session, George will share highlights from his new book (written with Richard Hunter), IT Risk: Turning Business Threats Into Competitive Advantage. Based on research at more than 150 companies, the book develops concepts like the “Four As” for discussing IT risks in business language and three core disciplines for managing IT risk. Discussion will focus on how effective IT risk management can change the nature of conversations between IT and business managers.
13:00–14:15 Lunch
14:15–15:30 Adoption of Information Technology by Spanish CIOs: Facts, Fallacies, and the Role of User Communities — Josep Valor In this talk we will show that due to the particularities and widespread use of new ICT, traditional ways of explaining IT adoption in companies—rational decision-making, technology diffusion models, and the psychology of the decision maker—are insufficient to explain some observed cases of ICT diffusion. Our research proves that there is a new role played by the user community in the technology adoption process, brought about by factors like the existence of a strong development community in the case of Open Source, or widespread access to Internet technology in some others.
15:30–16:00 Break
16:00–17:30 Maturing Your IT Governance —Peter Weill While growing numbers of IT and non-IT executives recognize the importance of explicitly assigning IT decision rights and accountabilities, IT governance continues to be a “work in progress” for many companies. New MIT CISR case studies in the U.S., Europe, and Asia have identified how some companies (e.g., BT, Procter & Gamble, Campbell, Exxon Mobil, and PwC) have matured their governance mechanisms achieving great agility. Using these cases and data collected from 640 firms in 2006, Peter will lead a discussion on the IT governance maturity journey and business agility.
17:30–19:00 Networking Reception Join us to network with other participants and IESE MBA students. This is a terrific opportunity to find connections through informal conversations about areas of mutual interest.
9:05–10:30 What Makes IT Leaders (and their Units) Effective: IT Oversight — George Westerman Many business executives struggle to improve the value they obtain from their IT investments and assets. Meanwhile, many IT leaders are not clear what specific steps they can take to improve their effectiveness in the eyes of business executives. Drawing upon research with more than 250 non-IT executives, we will discuss the functions that high-performing IT units do better than their lower-performing peers. IT leaders who deliver higher business value do more than just manage IT well; they also find ways to show their value to the business every day. Drawing on survey research and case vignettes, we’ll examine how IT leaders can improve their performance and the value they deliver by implementing effective business oversight mechanisms.
10:30–11:00 Break
11:00–12:30 The Future of the CIO —Peter Weill In a recent MIT CISR study on how CIOs allocate their time, we see interesting differences across firms, strategy, and IT organizational maturity. Peter will present findings from this study to support his argument that the role of the CIO is expanding in four different directions. We will then discuss: How do effective CIOs allocate their time? How do senior non-IT executives think CIOs should allocate their time? What are the implications for the IT organization of the mix of activities undertaken by the CIO?
12:30–13:45 Lunch
13:45–15:15 IT and Innovation — George Westerman Although IT units house many intelligent and creative people, few CIOs (or their business counterparts) consider their IT units to be effective innovators. MIT CISR case studies have identified firms whose IT executives have overcome managerial and cultural constraints to improve the innovativeness of their IT units and enterprises. In this session, we will discuss a framework that describes how these firms build four types of innovation processes and manage the tensions between those processes. We will examine the implications of this framework for increasing IT innovation.
15:15–15:45 Break 15:45–17.00 Panel Discussion: Globalization and Business Value from IT Moderated by Chuck Gibson plus participants What are the particular issues facing IT in organizations that are extending to or thriving in global operations and relationships? What additional demands are there on infrastructure, governance, organization, and human resources? Can globalization be an opportunity for building the IT support for agility and innovation rather than a barrier? In this closing panel of selected participants from the Forum we will hear and then question and discuss the issues and some paths to resolution.
If you want to make a hotel reservation, the group name at both of the hotels below is “MIT CISR”. Please note that all travel arrangements are the responsibility of the event participant.
Hotel AC Victoria Suites Avgda. Pedralbes, 16 08034 Barcelona Telephone: (+34) 932 069 900 Fax: (+34) 932 805 267 Email: acvictoriasuites@ac-hotels.com Web: http://www.ac-hotels.com/main.asp (go to “search hotel”/barcelona/AC Victoria Suites) Price: 166.5€ +taxes Cut-off Date: March 27, 2008
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