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 Public Management Programs Español 
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  IESE, business school

Leadership Strategies that Produce Results

Driving Government Performance


Madrid, May  20, 21, 22 y 23 de mayo 2013

Introduction | Objectives | Contents | Who should attend? | Faculty | Methodology | Harvard Kennedy School | IESE Business School | |


  • What strategies lead to improved public-policy performance?

  • What is the best way to boost organizational efficiency?

  • How can you motivate and lead your teams to obtain measurable results?

  • How can enhance the efficiency of a public organization?

Citizens want performance. Citizens expect performance. They expect better execution from public agencies. But what strategies can the leadership team of a public agency use to produce better results? Driving Government Performance introduces a number of explicit strategies that public executives can employ in a variety of complex circumstances to establish the specific performance improvements that are required and then implement these strategies.

This executive program, which is organized by IESE Business School in collaboration with Harvard Kennedy School, examines the challenges of political leadership and provides insight into how public executives can establish goals, revitalize bureaucracies, motivate people, create organizational capabilities, communicate ideas, measure results, and demonstrate enhanced performance as a result of the effective fulfillment of their responsibilities.


• To provide the tools for producing results, defining strategies, ratcheting up performance and motivating and leading public employees.

• To develop the ability to articulate an organizational mission, establish objectives, measure results and reward performance.

• To work through other agencies and private organizations and nonprofits, to revitalize bureaucracy and improve citizen support.

• Based on real cases, to learn to improve the decision-making framework for public administration agencies.


The program’s contents and cases are built upon four main areas: leadership, strategy, motivation and results.

The key element in leading a public agency – what it takes to improve performance – is a leadership team. This group of top executives shares the responsibilities and tasks of leadership. They articulate a mission, foster new strategies, establish targets, generate resources, motivate people and teams, reward success, and create an environment in which every individual feels a personal responsibility for the agency’s performance.


Public executives need a strategy to better accomplish established goals. They must determine how to improve performance and set out the approach required to achieve it. Strategy isn’t just about means. It is about employing the best means to achieve results, because rethinking results and means can create consequences that citizens truly value.


Improved performance doesn’t just happen. People make it happen. But, again, people don’t just happen to make it happen. They need direction and motivation. They need leaders who can establish an agenda that focuses on results and who can convince individuals and teams to pursue these targets energetically and intelligently.


Our public institutions and top administrators are required to come up with results. Good intentions, analysis, planning, systems and processes are not enough. They can help, but the bottom line is this: what really counts are results.

Who should attend?

Driving Government Performance is an intensive program exclusively designed for senior public executives with responsibilities in the areas of results and performance, and proven experience of managing and establishing public policies.


Foto Pin

Professor José Ramón Pin
Professor of Managing People in Organizations and Business Ethic and Director of the International Research Center on Organizations (IRCO), IESE Business School.
He earned a Ph.D. in Political Science and Sociology from the Universidad Pontificia de Salamanca and an MBA from IESE.
José Felipe Bertrán Chair of Governance and Leadership in Public Administration.
IESE Academic Director for Public Management Programs.

Professor Robert Behn

Professor Robert Behn
Lecturer on Public Policy at the Harvard Kennedy School.
Professor Behn earned a B.S. in Physics from Worcester Polytechnic Institute, and an S.M. in Engineering and a Ph.D. in Decision and Control from Harvard University.
He specializes in government, leadership and public organizations management. He has taught Driving Government Performance to many public agencies and institutions in a number of countries, including Australia and the United States.
He has served on the staff of the Governor of Massachusetts, and on the faculty of the Harvard Business School and Duke University’s Terry Sanford Institute of Public Policy. Professor Behn is a fellow of the National Academy of Public Administration.


The program will essentially use the case method to discuss real problems that public organizations face. The proposed methodology aims to establish a bidirectional process of permanent learning, which must be relevant to the main matters of interest at all times.
During the program, participants study each case and pool their ideas within small working teams. Finally, everyone participates in a general session led by the professor, who steers the discussion, evaluates the different alternatives recommended by the students and outlines their potential consequences. The professor simultaneously introduces theoretical concepts and tools that round out the students’ learning.
The repertory of cases employed by the faculty focuses on the basic managerial tasks that continually confront senior public executives as they seek to improve performance along with results in the fulfillment of their responsibilities.

Harvard Kennedy School

The Harvard Kennedy School is a global leader in public executive education.

Today, the Harvard Kennedy School has evolved into one of the world’s most eminent social science research institutions – housing 15 research centers and institutes, and more than a dozen executive education and degree programs – with worldwide reach and influence. More than 27,000 Harvard Kennedy School alumni reside in 137 countries and serve in a wide range of positions in the public, private and nonprofit sectors.

IESE Business School

Since 1958, IESE has delivered first-rate business education programs to more than 35,000 executives from over 100 countries, and it has been ranked amongst the best graduate schools for years.

IESE has a faculty made up of more than 181 professors from 28 countries, holds 31 Research Centers and Academic Chairs, and teaches executive programs in 10 different countries. IESE hosts a meaningful variety of activities related to the public administration area, including, the Public Management Leadership Program (Programa de Liderazgo para la Gestión Pública), custom programs for diverse public agencies, the Public Management Leadership Forum (Foro de Liderazgo para la Gestión Pública), the Public-Private Sector Research Center and the Chair of Governance and Leadership in Public Administration.

IESE’s strategic alliance with Harvard goes back to 1963. Harvard’s professors counseled IESE during the launch of its MBA program, which proved to be such a fruitful experience for both sides that the partnership has since continued and been strengthened through a Harvard-IESE Advisory Committee.

The Center for Public Leadership and Government at IESE was created in order to provide a comprehensive framework on public service. Its objective is to offer training aimed specifically at the needs and expectations of senior public officials, both nationally and internationally, using
 ESE’s experience of over half a century in management training.

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Dates and Location

Madrid, May 20, 21, 22, 23, 2013

IESE Madrid
Camino del Cerro del Águila 3 (Ctra. de Castilla, km 5, 180)
28023 Madrid


Registration Fee:
3.500 €
Include: sessions, lunches and coffee breaks during the program, study materials and documentation.

A limited number of partial scholarships will be awarded. Candidates should indicate their interest in a scholarship in the comments section of the application.

Registration Deadline

May 6, 2013
All candidates will be considered for admission based on their merits.

This program will be taught entirely in English.


Further Information

IESE Madrid
Tel.: + 34 91 211 31 78
Tel.: + 34 91 211 31 69 
Fax: + 34 91 357 29 13

Tentative Schedule

9:00 am Session 1
11:00 am Session 2 
1:00 pm Lunch
2:30 pm Session 3
4:15 pm Session 4
5:30 pm Coffee Break
6:00 pm Teamwork
8:30 pm Dinner

Other programs of Public Administration

Public Management Leadership Program 
September 2012 - July 2013

Strategic Management and Social Leadership Program
October 2012 - May 2013

Public Management Strategy
October 18 - 19, 2011

Campaign Management Program
December, 13 - 15, 2011

Newly Elected Mayors Management Program 
February 28 - 29 and March 1, 2012

Evaluation of Public Policy and Social Programs
March, 13 - 14, 2012

Strategic Management for Leaders of Non-Governmental Organizations
March, 26 - 30, 2012


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