Optimizing your Retail Business

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your Retail Business

Barcelona, July 15-17, 2014


Discover how to boost profitability and margins through agile operations and customer-centric retail models. Learn how to respond to the threat of private labels and use the key dimensions of product innovation and e-commerce to compete successfully.


  • Discover best practices and gain insights into the competitive dynamics of the retail industry, including hard discount models.

  • Learn how to employ the right supply chain with the right retail strategy while managing your working capital in the most efficient manner.

  • Discuss the value of customer analytics and how they can be used to create new value propositions for your customers.

Why IESE Recommends This Program

The retail sector has become increasingly sophisticated and complex in recent years. Senior managers have to face reality and address the challenges presented by the expansion of hard discounters and the growth of private labels within a changing context of increasing product proliferation and decreasing product life cycles. Today successful retail businesses share two common features: excellence in operations and customer service from the manufacturer to the point-of-service.

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IESE Business School
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