This course develops the student's ability to think about complex real-world business and management problems. At the same time, the course serves as an introduction to the use of the case method.

An examination is made of the various stages involved in decision-making and implementation; defining the problem(s), establishing the criteria (both quantitative and qualitative), designing alternative solutions, and making a decision based on both objective and subjective criteria and the ease of successful implementation of the solution chosen.

The course presents the criteria (economic, psycho-sociological and moral) which decision-makers should take into account.