8th Program for the Evaluation of Public Policies and Social Programs

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Case Method

The Complete Learning Experience


Program evaluation
We will illustrate the importance of evaluating public policy and social programs, and the importance of this for learning and supporting decision-making processes.

Measuring the impact
We will examine the impact of a given program, how to measure it and how not to. We will discuss how to determine the best approach for evaluating a program by taking into account methodological, political, logistical and financial criteria.

Strategic use of results
We will highlight the importance of including the results in decision-making processes. We will also illustrate how this process ties back into strategic planning.

Best practices
We will examine specific cases involving the evaluation of policies, programs and projects in different fields, sectors and regions. We will work with a variety of "best practices" to gain insight from successful experiences.


The program will use the case method to engage in discussion about real problems in organizations. The aim of this method is to have a flexible, two-way process of continuous learning that caters to the issues of greater interest. During the program, participants will study each case and contribute their ideas by working in small teams. The program concludes with the general session, led by the professor, who moderates the discussion on the problems, proposed solutions and conclusions, and finally evaluating alternatives and highlighting their implications.

The professor will also present theoretical concepts and tools that are useful for learning. The selection of cases used by the faculty focuses on common management tasks that frequently come up for senior public officials in the course of their duties, as they work to improve the efficiency of their policies while also achieving results.


IESE Madrid

Begoña Ferrer
  • +34 91 211 31 33

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