Tuesday, July 15
- Introduction: Current retail industry trends in Europe and the world.
- Retailing consumer electronics and textile: Facing the challenges of growth and international sourcing, paired with short product life cycles and product proliferation.
- Matching products with supply chains: Offering the best products at the best time with the best service and earning higher margins as a result.
- The atomization of demand: Using consumer analytics tools to boost sales. Harnessing behavioral data and creating new value propositions for customers using intelligent capture and customer data.
Wednesday, July 16
- New models in retailing: Analysis of emerging retail models at the bottom of the pyramid and addressing the customer-centric model.
- Retail operations: Key concepts in retail supply chain management.
- Smart management of working capital: Employing the right supply chain with the right retail strategy while managing your working capital in the most efficient manner. Illustrating the close connection between retail operations and working capital and its effect on profitability.
Supply chain finance: Leveraging supply chain relationships to generate win-win situations.
Thursday, July 17
- Managing capacity and offshore operations: Opportunities and challenges of global sourcing
with respect to supply chain management and availability trade-offs.
- Supply chain developments:Strategic tools in retail operations (private label, RFID, ECR and
- Strategic purchasing and supply management: The role of purchasing in retail from the dual
perspective of manufacturer and retailer.
- Supply chain excellence and strategic coherence: Matching operations strategy and the
supply chain to business strategy, including key elements of the hard discount model and the
implications for operations strategy and day-to-day operations.
The program makes use of a number of highly dynamic and interactive teaching methods, including role-playing, group discussions, class lectures and the case study method.