{"id":1649,"date":"2020-11-20T15:02:34","date_gmt":"2020-11-20T15:02:34","guid":{"rendered":"https:\/\/www.iese.edu\/standout\/?p=1649"},"modified":"2024-03-04T10:13:47","modified_gmt":"2024-03-04T10:13:47","slug":"matrix-management-keys","status":"publish","type":"post","link":"https:\/\/www.iese.edu\/standout\/matrix-management-keys\/","title":{"rendered":"5 keys to successful matrix management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]The rise of <strong>globalization<\/strong> has compelled companies to keep a geographically broad organization in close communication and with a shared goal. It\u00b4s also led <strong>organizations<\/strong> to share <strong>employees<\/strong> and resources across diverse <strong>functions<\/strong> and strategies.<\/p>\n<p>To meet these new complexities, more and more businesses and executives are turning to <strong>matrix management<\/strong>, a reporting structure for strategies requiring multiple, simultaneous\u00a0<strong>capabilities.\u00a0<\/strong>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf645 {margin-top: 35px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf645\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<h2>How to master the matrix organization<\/h2>\n<p>The <strong>matrix organizational structure<\/strong> will greet you with <strong>overlapping responsibilities and multiple reporting lines<\/strong>. While you might be in charge of a product family, another manager could be leading a geographic region. Or you might be in a single department with more than one manager. At times, you\u00b4ll find yourself juggling <strong>competing interests<\/strong> pertaining to various, and not necessarily in-sync, dimensions of the organization.<\/p>\n<p>To protect yourself from the chaos and confusion that poor matrix management structure can provoke, heed its <strong>innovative and adaptive potential<\/strong> by fostering a better working environment based on sound decision-making that <strong>does not revert to traditional power hierarchies<\/strong>.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf6a8 {margin-top: 35px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf6a8\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<h2>What is matrix management<\/h2>\n<p>Matrix structures have separate chains of command, one for permanent function-based roles and another for short-term strategic projects. For employees, this means that they have at least one boss, a system which has its pros and cons. <strong>How to implement it? Follow this 5 keys.<\/strong>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf6d7 {margin-top: 35px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf6d7\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<h2 class=\"title-h2 title-h3\"><strong><span class=\"subrat\">Matrix management best practices<\/span><\/strong><\/h2>\n<p>Here are the 5 keys to implement a successful matrix management.<\/p>\n<h3 class=\"title-h2 title-h3\"><strong><span class=\"subrat\">1.<\/span> Encourage a positive corporate culture<\/strong><\/h3>\n<p>A dependable way to do this lies in motivating your team members and other colleagues to report effectively to different bosses across a number of departments. They must help all of your companies\u2019 employees understand the organization\u2019s particular matrix structure.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf6f9 {margin-top: 35px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf6f9\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<h3 class=\"title-h2 title-h3\"><strong><span class=\"subrat\">2.<\/span> Put the right people in the right places<\/strong><\/h3>\n<p>Your employees who prefer a firmer and more traditional type of guidance from a single supervisor may have trouble adjusting to a matrix organization structure. Meanwhile, you and your fellow managers, no matter the department, should remember to navigate the matrix with a sense of humility and an openness to compromise.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf725 {margin-top: 35px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf725\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<h3 class=\"title-h2 title-h3\"><strong><span class=\"subrat\">3.<\/span> Give your people clear roles<\/strong><\/h3>\n<p>You\u2019re not alone if you fear that mapping a matrix organization will make your companies organization even more complicated. To allay this fear, it\u2019s crucial that you clearly spell out the roles of all employees and their supervisors from day one of the matrix and to put in motion its end goal of vastly improved adaptability.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf73e {margin-top: 35px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf73e\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<h3 class=\"title-h2 title-h3\"><strong><span class=\"subrat\">4.<\/span> Make sure to standardize your company\u2019s performance measures and rewards<\/strong><\/h3>\n<p>Numerical metrics are not always useful. The compromise required of a matrix organization is best judged by subjective measures, especially if you and an employee are both trying to optimize results while perhaps having different goals.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf756 {margin-top: 35px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf756\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<h3 class=\"title-h2 title-h3\"><strong><span class=\"subrat\">5.<\/span> Maintain various communication methods<\/strong><\/h3>\n<p>Your organization will need to establish one-way communication (e.g. memos and emails) as well as a dialogue between top management and the rest of the organization.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf76d {margin-top: 50px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf76d\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<strong><a style=\"text-decoration: none;\" href=\"https:\/\/execedprograms.iese.edu\/\" rel=\"noopener noreferrer\">IESE\u2019s Executive Education programs<\/a><\/strong> cover topics, including matrix organization management, that will prepare you to lead your team through today\u00b4s volatile and globalized business landscape.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d49ccfaf784 {margin-top: 50px !important;}<\/style><div id=\"thegem-divider-69d49ccfaf784\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]The rise of globalization has compelled companies to keep a geographically broad organization in close communication and with a shared&#8230;<\/p>\n","protected":false},"author":4,"featured_media":1652,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[107],"tags":[38,57],"class_list":{"0":"post-1649","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-general","8":"tag-general-management","9":"tag-skills"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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