New #aWaytoLearn Expert Series with education innovators
Message from Dean Franz Heukamp
Whether it’s Brexit, the Arab Spring or the Trump presidency, recent geopolitical events have shaken many companies. But they need not have. In his new book, Prof. Mike Rosenberg argues that companies should approach geopolitics in a similar way as they do assets. By identifying fixed, semi-fixed and current aspects, companies will be better prepared for change in the countries where they operate.
After a dozen uncertain years, when its very future at times seemed in peril, the European Union may be back on track.
Prof. Víctor Pou looks at election results around the EU this year (losses by nationalists as well as wins by pro-Europeans), new decision-making resolve in Brussels, Brexit negotiations and the election of Donald Trump.
He finds that these and other factors have combined in sometimes unlikely ways to put the EU on more solid footing than it’s been in a long time. And the final step in this recovery would an election victory by Angela Merkel in September, according to Pou.
For service companies, success may depend on delivering the right knowledge, at the right time, to the right place. But that means leaders must understand what employees know. In this book, Prof. Beatriz Muñoz-Seca provides a blueprint for how to identify what employees know and how to put it to effective use in service companies. The ultimate goal is to implement operational systems that allow employees to put their brain power to effective use in solving customer problems.