4th Meeting of the EURO Group on Retail Operations




Dear conference participants,

Welcome to the website of the 4th Meeting of the EURO Group on Retail Operations, organized by IESE Business School, University of Navarra. The meeting will take place in 9-11 April 2019 in the off-site location of Colonia de Sant Jordi, on the beautiful Mediterranean island of Mallorca, which offers convenient and affordable direct connections to most European destinations.

The EURO Group on Retail Operations was started in 2016 and has met on a yearly basis in Beilngries (Germany), Porto (Portugal) and Eindhoven (Netherlands). More information can be found at http://www.ewg-retail-ops.eu/

For this occasion, we would like to provide more time to strengthen the interactions among participants, and to foster joint research projects within the group.

Looking forward to seeing you in Mallorca!

On behalf of the organizing committee,

Victor Martínez de Albéniz
Professor, IESE Business School

Víctor Martínez de Albéniz

Venue & Dates

Blau Colonia Sant Jordi Resort & Spa

Colonia de Sant Jordi, Mallorca

9-11 April 2019


Registration and Abstract submission


If you are interested to present your work at the meeting – either in a full talk of 20 minutes or in the poster sessions – please submit by February 15, 2019 (midnight EST):

  • Title
  • Authors and affiliations
  • Abstract

Submissions are now open!

Please send the information above by email to ewgonretailoperations@iese.edu

To register, please fill out the Form

Keep in mind that this time, compared to previous editions, we plan to have less slots for presentations and more poster presentations.

Fees & Payment Method


PhD Student 290€
Regular Participant – early bird (before February 15) 340€
Regular Participant – late 390€

The registration fee includes transportation from/to the airport (3 buses with fixed schedule), accommodation and meals.

Please send your payment via wire transfer to:


Bank: Bankinter, Avenida Diagonal, 507-509, 08029 Barcelona SPAIN

Bank Acct. No.: 0128-6501-53-0101390462

IBAN Acct. No.: ES76 0128 6501 5301 0139 0462

Make sure you mention “Retail EWG” and provide your name in the transfer concept.


  • Arrival in the afternoon
  • 20h – Welcome speech and introduction of 4 meeting themes
  • 21h – Dinner
  • 9h-10h – Regular talks
  • 10h-11h – Theme 1
  • 11h-11h30 – Break
  • 11h30-12h30 – Regular talks
  • 12h30-13h30 – Walk to restaurant
  • 13h30-15h – Lunch outside
  • 15h-15h30 – Return to hotel
  • 15h30-16h30 – Regular talks
  • 16h30-17h30 – Theme 2
  • 17h30-18h30 – Keynote speaker
  • 18h30-21h – Free time
  • 21h Dinner
  • 9h-10h – Regular talks
  • 10h-11h – Theme 3
  • 11h-11h30 – Break
  • 11h30-12h30 – Regular talks
  • 12h30-13h30 – Theme 4
  • 13h30-15h – Lunch
  • Departure
  • (optional) 15h-19h – Time to set up research collaborations


Contact information

Victor Martínez de Albeniz

IESE Business School
Avenida Pearson, 21
08034 Barcelona

Tel.: +34 93 253 42 00