The New Library Chatbot Is Here!

Looking for quick answers on business information, databases, or library services? Meet your new 24/7 assistant — designed to make learning and discovery easier than ever.

Powered by OpenAI’s GPT-4o and securely hosted on Microsoft Azure, this smart tool delivers instant, accurate answers — anytime, anywhere. It connects you directly to the Library’s validated Business FAQs, ensuring reliable, up-to-date information in a natural, conversational way.

Think of it as a smart shortcut to everything you need from the Library, just ask and get the right answer.

Unlike traditional bots, the system uses a Retrieval-Augmented Generation (RAG) approach, sourcing information directly from trusted library materials. This ensures accuracy, transparency, and reliability, with no fabricated responses.

Congratulations and thanks to the IESE Data & AI Office, BIDS, and the Library Team for making this innovation possible!

Try it now at the Library webpage!