Alejandro
Serrano

Senior Lecturer of Operations, Information and Technology

• Ph.D. in Logistics and Supply Chain Management, Universidad de Zaragoza
• Master in Logistics and Supply Chain Management, MIT and Zaragoza LC
• Master in Business Administration, IESE Business School, University of Navarra
• Industrial Engineering, Universidad de Zaragoza
• B.Sc. in Mathematics, Universidad de Zaragoza

 

Alejandro Serrano is Senior Lecturer in the Operations, Information and Technology Department. He is a graduate in Mathematics and an Industrial Engineering from the University of Zaragoza. He obtained an executive MBA degree from IESE Business School, University of Navarra, and both a Ph.D. and a M.Sc. degree in Logistics and Supply Chain Management in the MIT-Zaragoza Logistics Program.

His research interests include the link Finance – Operations and the areas of Service Operations and Supply Chain. His research has been published in leading journals such as Journal of Operations Management. In 2018, he was awarded the Jack Meredith Best Paper Award (honorable mention) offered by JOM. He is author of the MIT Press book Practical Finance for Operations and Supply Chain Management.

He is also a Research Affiliate at the Center of Transportation and Logistics at MIT. He has regularly taught at other institutions, such as Vlerick Business School (Belgium), MISI (Malasia), CLI (Colombia), or Università della Svizzera Italiana (Switzerland).

Before joining academia, he devoted more than 10 years to working for several firms, holding various supply-chain related positions, such as Head of Logistics or Head of Production. He has also been involved in several consulting projects in the area of Operations Management.

Publications

Journal Articles (refereed)

SERRANO, A., OLIVA, R., KRAISELBURD, S. (2018). Risk Propagation Through Payment Distortion In Supply Chains. Journal of Operations Management, 58, 1 - 14. doi:10.1016/j.jom.2018.01.003. LEKKAKOS, S., SERRANO, A. (2017). Reverse Factoring: A Theory on the Value of Payment Terms Extension. Foundations and Trends in Technology, Information and Operations Management, 10 (3-4), 270 - 288. doi:10.1561/0200000063. SERRANO, A. (2017). On the Cost of Capital in Inventory Models: The Case of Deterministic Demand. Foundations and Trends in Technology, Information and Operations Management, 10 (3-4), 338 - 357. doi:10.1561/0200000060.

Books

SERRANO, A., LEKKAKOS, S. (2020). Practical Finance for Operations and Supply Chain Management. Cambridge, MA: MIT Press.

Cases

SERRANO, A., RIBERA, J. (2025). La experiencia del Hospital Zendal. Pistas para la próxima pandemia. IESE, OIT-44. SERRANO, A., RODRÍGUEZ-LLUESMA, C. (2025). El hospital de día oncológico del Hospital Universitario la Fundación Jiménez Díaz. IESE, OIT-54. SERRANO, A., RODRÍGUEZ-LLUESMA, C. (2025). The Fundación Jiménez Díaz oncology day hospital. IESE, OIT-54-E.

Technical Notes

SERRANO, A., ALEGRE, I., ALONSO, C. (2022). Microsoft Excel Essentials II. IESE, ADN-290-E. ALEGRE, I., SERRANO, A., ALONSO, C. (2022). Microsoft Excel Essentials I. IESE, ADN-289-E.