Professor of Operations, Information and Technology

• Ph.D. in Business Administration (Information Systems), Louisiana State University
• Master of Business Administration, Syracuse University
• Medical Doctor, Ural State Medical Academy, Yekaterinburg

Evgeny Káganer is a professor in the department of Operations, Information and Technology at IESE Business School, where he teaches MBA and executive courses on digital business and digital transformation. His research explores how digitalization and artificial intelligence reshape business models and organizations. He has published on these topics in premier academic and business journals, including Academy of Management Review, MIS Quarterly, Journal of the Association for Information Systems, MIT Sloan Management Review and Communications of the Association for Computing Machinery among others. His work on the effects of digitalization in business and education has been widely cited in major media outlets, such as the Financial Times, Business Week, Forbes, Handelsblatt, and the CIO Magazine.

Evgeny has extensive experience working with senior executive teams in Europe, North and South America, Asia, and Russia on the topic of organizational transformation. He has taught, directed customized programs, and consulted with multinational companies, including Swire, UPS, Oracle, Schneider Electric, ERSTE Group, Amadeus, Carlsberg, Etisalat, and Gazprom Neft among others. In 2013 he was included in the 100 Best Business School Professors list compiled by the Economist Intelligence Unit.

Between 2014 and 2018 Evgeny served as Academic Director for Learning Innovation at IESE Busines School, helping develop the virtual classroom solution based on Barco’s weconnect technology and launch IESE Online. In 2020-21 he took a leave of absence from IESE to become Dean for Academic Affairs at Moscow School of Management Skolkovo. In this capacity, he oversaw the development of the school’s program portfolio, faculty body and research centers with the objective of building a global business school in Russia.

A native of Ekaterinburg, Russia, Evgeny holds an MD degree from the Ural State Medical Academy, MBA from Syracuse University, and PhD from Louisiana State University.

Areas of interest

* Digital business strategy
* Digital transformation
* Impact of digital on learning
* IT Consumerization
* Data-driven organizations


Journal Articles (refereed)

KOROVKIN, V., PARK, A., KÁGANER, E. (2022). Towards conceptualization and quantification of the digital divide. Information Communication & Society, 1-36. doi:10.1080/1369118X.2022.2085612. (Online first)
GREGORY, R. W., HENFRIDSSON, O., KÁGANER, E., KYRIAKOU, H. (2022). Data network effects. Key conditions, shared data, and the data value duality. Academy of Management Review, 47 (1), 189-192. doi:10.5465/amr.2021.0111.
GREGORY, R. W., HENFRIDSSON, O., KÁGANER, E., KYRIAKOU, H. (2021). The Role of artificial intelligence and data network effects for creating user value. Academy of Management Review, 46 (3), 534-551. doi:10.5465/amr.2019.0178.
GREGORY, R. W., KÁGANER, E., HENFRIDSSON, O., RUCH, T. J. (2018). IT Consumerization and the Transformation of IT Governance. MIS Quarterly, 42 (4), 1225 - 1253. doi:10.25300/MISQ/2018/13703.
CARMEL, E., KÁGANER, E. (2014). Ayudarum: an Austrian crowdsourcing company in the Startup Chile accelerator program. Journal of Business Economics, 84 (3), 469 - 478.
KÁGANER, E., GIORDANO, G., BRION, S., TORTORIELLO, M. (2013). Media Tablets for Mobile Learning. Communications of the ACM, 56 (11), 68 - 75. doi:10.1145/2500494.
VAAST, E., KÁGANER, E. (2013). Social Media Affordances and Governance in the Workplace. An Examination of Organizational Policies. Journal of Computer-Mediated Communication, 19 (1), 78 - 101. doi:10.1111/jcc4.12032.
KÁGANER, E., CARMEL, E., HIRSCHHEIM, R., OLSEN, T. (2013). Managing the Human Cloud. MIT Sloan Management Review, 54 (2), 23 - 32.
KÁGANER, E., PAWLOWSKI, S. D., WILEY-PATTON, S. (2010). Building Legitimacy for IT Innovations: The Case of Computerized Physician Order Entry Systems. Journal of the Association for Information Systems, 11 (1), 1 - 33.
PAWLOWSKI, S. D., KÁGANER, E., CATER, J. J. (2007). Focusing the Research Agenda on Burnout in IT. Social Representations of Burnout in the Profession. European Journal of Information Systems, 16 (5), 612 - 627. doi:10.1057/palgrave.ejis.3000699.


KÁGANER, E., VAAST, E. (2010). Responding to the (almost) unknown. Social representations and corporate policies of social media. CIS 2010 Proceedings. Association for Information Systems.

Articles in other publications

AURICCHIO, G., KÁGANER, E., LAGO, A. (2020). The Servitization challenge. BizEd Magazine, pp. 1-5.
KÁGANER, E., MARGOLIS, A. (2016). Hire a Data Experience Designer. All Companies Need to Rediscover the Person Behind the Data. CIO move.
AURICCHIO, G., KÁGANER, E. (2015). How Digitalization Is Changing the Way Executives Learn. The Road to Omni-Learning. IESE Insight (26), pp. 31 - 38.
AURICCHIO, G., KÁGANER, E. (2015). Cómo la digitalización está cambiando la formación directiva. Hacia el omniaprendizaje. IESE Insight (26), pp. 31 - 38.
MARGOLIS, A., KÁGANER, E. (2015). ¿Cómo utilizar el big data para diseñar experiencias?. Detrás de los datos hay personas. IESE Insight (24), pp. 54 - 61.

Book Chapters

KÁGANER, E., CARMEL, E., HIRSCHHEIM, R. A., SIEBER, S. (2011). Microsourcing. In Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks (Eds.), The Handbook of Global Outsourcing and Offshoring (pp. 42 - 46). Basingstoke [England]: Palgrave Macmillan.


VIRGILI, J. A., KÁGANER, E. (2012). Impact of Social Media on the Financial Services Sector.


KÁGANER, E., KOROVKIN, V., TATARINOV, K. (2017). Video International. Sustaining Market Dominance in the TV Advertising Market in Russia. IESE, SI-198-E.
KÁGANER, E., GREGORY, R. W., CODREAN, C. (2016). Impulsando la transformación digital en DBS Bank. IESE, SI-195.
KÁGANER, E., GREGORY, R. W., CODREAN, C. (2016). Driving Digital Transformation at the DBS Bank. IESE, SI-195-E.
ZAMORA, J., KÁGANER, E., TATARINOV, K., ORÉ, A. (2015). La estrategia móvil de Vueling emprende el vuelo. IESE, SI-193.
ZAMORA, J., KÁGANER, E., TATARINOV, K., ORÉ, A. (2015). Vueling's Mobile Strategy Takes Flight. IESE, SI-193-E.

Technical Notes

WONG ELLINGER, E., GREGORY, R. W., DEANGELO, M., KÁGANER, E. (2020). An Introduction to Holacracy. IESE, SIN-63-E.
RÖTHKE, C., GREGORY, R. W., KÁGANER, E. (2019). Hypothesis-Driven Experimentation. IESE, SIN-57-E.
PÉREZ BALAGUER, J., GREGORY, R. W., KÁGANER, E. (2017). How to Overcome Resistance and Get Commitment From Users. IESE, SIN-54-E.