Quality Plan Introduction

As a result of our commitment to guaranteeing the quality of the degrees and services we offer, IESE participates in the Institutional Assessment and Verification Plan promoted by ANECA. As part of ANECA’s AUDIT program, the Internal Quality Control System (SGIC) was started up as a support tool for the design, implementation, monitoring and improvement of each IESE degree.

On July 13, 2010, we created the Quality Guarantee Committee (CGC) to monitor the school’s postgraduate programs. The CGC coordinates the tasks of planning and monitoring the SGIC. The Committee’s mission is to protect society’s interests regarding the quality of IESE’s educational programs and to study proposals for acquiring official undergraduate, master’s and doctorate degrees.

Members of the CGC

• Coordinator of the Quality Committee: Jaume Armengou
• Member of the University’s Quality and Accreditation Assessment Committee (CECA): Unai Zalba 
• Coordinator of the MBA: Marta Escardó   
• Coordinator of the GEMBA: Mª Isabel de Muller 
• Coordinator of the EMBA: Jordi Utges
• Coordinator of the MiM: Isabel Estalella
• MBA and MiM Program Director: Marc Badia 
• EMBA and GEMBA Program Director: Eric Weber
• PhD and MRM Program Director: Giovanni Valentini
• Corporate Information Unit Director: Elisa Simón

Contact

IESE Business School – University of Navarra 
Cristina Ruiz 
calidad@iese.edu
Tel.: +34 93 253 42 00

Our regulatory framework includes features that guarantee teaching quality and stipulates that the different assessment agencies should help guarantee the objectives of quality in the university. The SGIC was implemented under the VERIFICA Program, which evaluates curriculum proposals in accordance with the European Higher Education Area.

Organic Act 4 of April 12, 2007, which amends Organic Act 6 of December 21, 2001

Royal Decree 861 of July 2, 2010, which amends Royal Decree 1393 of Oct. 29, 2007

Royal Decree 99 of Jan. 28, 2011

When curriculum verification is obtained from the Council of Universities, the effect is that listed degrees are considered accredited degrees and are included in the Spanish Registry of Universities, Centers and Qualifications (RUCT).

Master in Business Administration (MBA): BOE, June 8, 2010. RUCT  
Executive Master in Business Administration (EMBA): BOE, June 20, 2017. RUCT  
Global Executive Master in Business Administration (Global EMBA): BOE, Nov. 23, 2010. RUCT
Master in Management (MiM): RUCT
Master of Research in Management (MRM): BOE, March 29, 2013. RUCT
PhD in Management: BOE RUCT 22-04-2013. RUCT

Minutes of the CGC

• February 2017 (in Spanish)
• June 2017 (in Spanish)
• November 2017 (in Spanish)
• April 2019 (in Spanish)
• June 2019 (in Spanish)
• May 2020 (in Spanish)
• November 2020 (in Spanish)

PROCESS MAP

Strategic processes

These are the processes that set the overall performance framework for the entire Quality Assurance System:

PE 1. General Quality Policy
PE 2. Improvement plan
PE 3. Creation, modification and extinction of titles

Analytical processes

These are the processes that determine the systematic analysis of official titles:

PA 1. General information of the title
PA 2. Curriculum
PA 3. Advice
PA 4. Mobility
PA 5. External practices
PA 6. Labor insertion and graduation profile
PA 7. Human resources
PA 8. Material resources and services

Support processes

They are the processes that provide the information, the documentary support and the rendering of accounts for the analytical processes:

PS 1. Documentation
PS 2. Surveys and indicators
PS 3. Complaints and suggestions
PS 4. Public information and accountability

The following values have been provided by the Integrated University Information System (SIIU), a platform developed by the Spanish General Secretariat of Universities.

Master in Management (MiM)

Master in Business Administration (MBA)

Executive Master in Business Administration (EMBA)

Global Executive Master in Business Administration (GEMBA)

Master’s Degree of Research in Management (MRM)

Performance Rate: A percentage representing the number of credits passed by students enrolled in an academic year divided by the total number of credits enrolled in during that academic year.

Success Rate: A percentage representing the number of credits passed by students enrolled in an academic year divided by the total number of credits for which students took an exam during that academic year.

Assessment Rate: A percentage representing the number of credits for which students took an exam in an academic year divided by the total number of credits enrolled in during that academic year.