Quality
As part of its commitment to guaranteeing the quality of the degrees and services it offers, IESE takes part in the Institutional Evaluation and Verification Plan promoted by ANECA (the Spanish National Agency for Quality Assessment and Accreditation). Within ANECA’s AUDIT programme, IESE has established an Internal Quality Assurance System (SAIC) as a tool to support the design, implementation, monitoring and improvement of each of the degrees taught by the School. The system complies with the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG).
To monitor its postgraduate programmes, IESE set up the Quality Assurance Committee (CGC) on 13 July 2010. The committee coordinates the planning and monitoring tasks of the SAIC. Its mission is to safeguard society’s interests regarding the quality of the educational offering and of the study proposals leading to official degrees.
The CGC’s main functions are to:
- Coordinate the collection of data, reports and any other information on the delivery of official degree programmes.
- Promote, coordinate and supervise the established quality management system.
- Coordinate the analysis and assessment of the results obtained.
- Propose improvement plans for approval and contribute to their implementation.
- Coordinate the monitoring of results and of the improvement actions undertaken.
IESE’s regulatory framework includes elements that guarantee the quality of teaching and also establishes that the various evaluation bodies (Agencies) must contribute to ensuring university quality objectives. The SGIC has been implemented under the VERIFICA programme, which evaluates proposed study plans in line with the European Higher Education Area.
The Spanish university system began its adaptation to the European Higher Education Area (EHEA) with Organic Law 6/2001 of 21 December, followed by Royal Decree 1393/2007 of 29 October, which established the organisation of official university education.
The numerous amendments to Decree 1393/2007 led to the enactment of Royal Decree 822/2021 of 28 September, which establishes the organisation of university education and the procedure for assuring its quality.
Once the study plan has been verified by the Council of Universities, the registered degrees are considered accredited and are entered in the Register of Universities, Centres and Degrees (RUCT).
Master in Business Administration (MBA) – BOE 25-04-2024 / RUCT
Executive Master in Business Administration (EMBA) – Memoria Vigente / Informe Verifica / Resolución Consejo Universidades / BOE 20-06-2017 / Informe MODIFICA 21.06.2023 / Informe MODIFICA 29.01.2025 / Informe Monitor_08.02.2024 / Informe ACREDITA / RUCT / Resultados de Aprendizaje
Global Executive Master in Business Administration (Global EMBA) – BOE 07 -07-2017 / RUCT / ACREDITA / Informe ACREDITA / Memoria Verificada / Informe MODIFICA / Competencias
Master in Management (MiM) – BOE 17-12-2019 / RUCT / BOE 13-11-2024 / VERIFICA / Memoria Verificada / Informes MODIFICA / Informe MONITOR / Resultados de Aprendizaje
Master in Finance (MiF) – BOE 22-09-26 / BOE PE 12-10-26 / VERIFICA / Memoria Verificada
Master in Research in Management (MRM) – RUCT / BOE-A-2022-43300 / BOE-A-2022-5979 / Memoria Vigente / Informe Verifica / Competencias
Doctorado en Ciencias de la Dirección – BOE RUCT 22-04-2013 / RUCT / Informe ACREDITA / Memoria VERIFICADA / MODIFICA / AUTOINFORME
CGC Members
- Quality Committee Coordinator: Evgeny Kaganer
- Member of the University’s Quality Committee (CECA): Pepa Sánchez de Miguel
- MBA Coordinator: Mª Ángeles Losa
- GEMBA Coordinator: Roser Marimón-Clos
- EMBA Coordinator: Sílvia Bosch
- MiM and MiF Coordinator: Isabel Estalella Otero
- Career Services: Paola Amorín
- PhD and MRM Program Director: Estefanía Alarcón
- Director, Corporate Information Unit: Elisa Simón
Contact
IESE Business School – University of Navarra
Mercedes Camacho
calidad@iese.edu
Tel. +34 91 211 30 00
Minutes of the CGC
- June 2022 (in Spanish)
- November 2022 (in Spanish)
- June 2023 (in Spanish)
- November 2023 (in Spanish)
- June 2024 (in Spanish)
- November 2024 (in Spanish)
PROCESS MAP
Strategic processes
These are the processes that set the overall performance framework for the entire Quality Assurance System:
PE 1. General Quality Policy
PE 2. Improvement plan
PE 3. Creation, modification and extinction of titles
Analytical processes
These are the processes that determine the systematic analysis of official titles:
PA 1. General information of the title
PA 2. Curriculum
PA 3. Advice
PA 4. Mobility
PA 5. External practices
PA 6. Labor insertion and graduation profile
PA 7. Human resources
PA 8. Material resources and services
Support processes
They are the processes that provide the information, the documentary support and the rendering of accounts for the analytical processes:
PS 1. Documentation
PS 2. Surveys and indicators
PS 3. Complaints and suggestions
PS 4. Public information and accountability
Reconocimiento y transferencia de créditos en los estudios de Máster
Normativa de las juntas directivas de los centros académicos (unav.edu)
Máster Universitario en Gestión Empresarial / Master in Management (MiM) – Últimas Tasas SIIU
Máster Universitario en Dirección de Empresas / Master in Business Administration (MBA) – Últimas Tasas SIIU
Máster Universitario en Ejecutivo en Dirección de Empresas / Executive Master in Business Administration (EMBA) – Últimas Tasas SIIU
Máster Universitario en Ejecutivo Global en Dirección de Empresas / Global Executive Master in Business Administration (GEMBA) – Últimas Tasas SIIU
Máster Universitario Investigación en Ciencias de la Dirección (MCD) / Master in Research in Management (MRM) – Últimas Tasas SIIU
The teaching and administrative staff comply with the principles established by Law 3/2007, of March 22, on the effective equality of women and men. In accordance with this legislation, the University of Navarra in general, and the School in particular, have adopted all the mechanisms prescribed by the law.
Furthermore, the University implements an active policy to support the reconciliation of work and family life, providing financial assistance for each child and offering flexibility in working hours and commitments.
IESE Business School, aligned with its mission, Christian humanist vision, and the inclusive commitment of the University of Navarra, provides support to students with special educational needs or disabilities—such as learning disorders (e.g., dyslexia), visual or hearing impairments, reduced mobility, and others. At IESE, we consider disability as one more aspect of the human condition and make every effort to integrate such diversity into academic life, ensuring equal opportunities for all students.
During the admissions process, IESE adapts its procedures to the needs of each candidate. In line with current regulations, admission tests and requirements may be adjusted to ensure fairness. Candidates with special needs are assigned an academic advisor who assesses possible adaptations in the admissions process (such as examination adjustments or alternative pathways).
Once enrolled, each student is assigned an academic tutor who accompanies them throughout their program, with particular attention given to those with specific educational needs. IESE assesses and implements the necessary curricular or methodological adaptations in each case, provided they are compatible with the learning objectives of the program. For example, students may be granted extra time for exams, offered alternative assessment formats (such as oral instead of written tests), or provided with accessible materials (enlarged-print notes, digital resources, assistive technology, etc.), among other support measures.
Likewise, IESE’s campuses are fully accessible to individuals with reduced mobility, with physical barriers removed from classrooms and facilities.
Students requiring any type of adaptation must inform the school in advance and submit the corresponding medical or psychopedagogical documentation. All information provided will be treated confidentially and used solely for the intended purpose of supporting the student.
To provide this personalized attention, IESE has an on-campus medical service with professionals who advise students as needed, assess their specific requirements, and coordinate necessary adaptations in collaboration with the Admissions Department and Program Directors.
Furthermore, the school benefits from the guidance of experts and specialized organizations to adapt its programs to participants’ different disabilities, thereby promoting a truly inclusive environment and ensuring equal opportunities. As a school of the University of Navarra, IESE is part of the SADPU Network, which collaborates in providing services for students with disabilities across associated universities.